Politecnico communicates with you through the PoliTo mailbox that you received upon enrolment.
This e-mail address has the following format: s<student_number>@studenti.polito.it
This account remains active even after graduation.

Information If you want to receive more information or you need to solve a problem related to your academic progress, tuition fees, scholarships etc., please use the “Ticketing Support System" in order to contact the Student Careers Unit or other offices of the Department of Students and education. The Ticketing Support System is available on your personal page: choose the Ticket tab from the main menu bar and select the desired topic or office.  

Alternatively, you can come to our offices during opening hours.

If you need to collect or submit some documents (certificates, self-certificates and others), but you cannot come to our offices, you can authorize a trusted person to do it on your behalf. The authorized person (proxy) needs to show a signed authorization letter (delega PDF), his/her identification document and a photocopy of your identification document.  

Privacy policy  – Processing of personal dataMore information on the processing of your personal data is available on this page: Privacy policy