The teaching, of a fundamental and transdisciplinary nature, provides the basic knowledge (theoretical and methodological principles, tools) to operate in the field of qualitative-quantitative evaluation with a multi-criteria approach of all project phases (ante, meta, post) of products , services and industrial processes. The contribution of the data is fundamental for measuring the possible impacts of a project choice and analyzing alternative solutions, scenarios and strategies, combining the quality of the project with its economic-financial, technical and environmental feasibility. The researcher will be able to manage design processes that take into account the evolution of production, diffusion and consumption scenarios and the necessary inclusion of all the actors, in whatever capacity they are involved in the project. From this perspective, particular attention will be paid to the User Experience aspects for end users and to the connections/interactions with the stakeholders (public and private) involved in the project.

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Introduction to the topic of design and complexity. The holistic multi-criteria approach to evaluation and design. Analysis of demand and consumer profile. How data is obtained, processed, interpreted and used in the process. Overview of current tools, depending on the project, context, actors and people (be they users, customers, patients or others). Applied case studies.

On site

Oral presentation - Written report presentation

P.D.2-2 - September