The user interface/interaction (HMI) have to be designed respecting human needs and limits and enhancing human capabilities and satisfaction, with the aim to create HMI with high usability and positive user experience. This is important in each product field, but it becomes paramount in the automotive domain in which the user has to divide his/her attention in at least two concurrent tasks: the primary (driving the vehicle) and the secondary ones (using the on-board devices such as Radio, Navigator, Phone, Services…). Moreover, Advanced Driver Assistance Systems (e.g., Lane Centering, Autonomous Cruise Control, Blind Spot Monitoring…) and even more the newest frontier of the Automated Driving System need respectively increasing levels of caution in the HMI design, so to increase their positive impact on road users safety, safeguarding users’ acceptance. The course aims at providing basic knowledge on human visual perception and cognition, behavior and errors to allow the understanding of choices, based on human characteristics, which should drive the automotive HMI design to enhance the intuitiveness and the pleasantness and limit difficulties and frustration during the use, because coping with needs/expectation of different types of users. Research methodology is part of the program to make the students to know about the process to be followed and the main techniques to be used to collect qualitative and quantitative data on the under development HMI. The course aims at providing knowledge on usability and principles and phases of the Human-Centred Design process to give students the knowledge on the iterative design cycle involving the needed stakeholders (experts, users…) since the beginning of the project up to its on-field release, to obtain an automotive HMI with a high usability.

• Acquisition on basic knowledge on Ergonomics/Human Factors • Capability to understand fundamental aspects of human perception, cognition and behavior and their impacts on automotive HMI design • Capability to plan a research using the correct technique to acquire quantitative and qualitative data • Acquisition of knowledge on Usability and User Experience and capability to evaluate them through proper method and techniques • Capability to develop iteratively an automotive HMI prototype design following the Human-Centred Design process

None

• Short history of Ergonomics/Human Factors • Interface and interaction • Sensation, perception and human information processing cycle and impact on safety side • Visual system, Color vision, Gestalt & design • Human behavior / errors & design • Research methodology: qualitative and quantitative • User-Centered Design process • Usability/User Experience: history, methods and technique

In addition to classroom lectures presenting theoretical concepts, practice activities on program topics are planned, like for example: • What’s an ergonomic HMI • Iterative design of a prototype (steps are indicative and they could be adapted during the course) o Users interview o Potato Head Technique o Graphical symbols design o Heuristics analysis o Users evaluation

• Goldstein B. E. (2010). Sensation and Perception, 8th Edition, University of Pittsburgh and University of Arizona, Wadsworth, Cengage Learning • Rasmussen J, (1986). Information processing and human machine interaction., North-Holland, Amsterdam • Nielsen, J. (1993). Usability Engineering, AP Professional, Boston • Norman, D. A. (2002). The Design of Everyday Things. New York: Basic Books • Jennifer Preece, Yvonne Rogers, Helen Sharp (2011). Interaction design: beyond human – computer interaction. John Wiley & Sons

Slides;

Modalità di esame: Prova orale obbligatoria; Elaborato progettuale in gruppo;

Exam: Compulsory oral exam; Group project;

... • Written deliverable on the iterative prototype design project developed during the course, to be sent to the professor 15 days before the exams. The project will be done in small groups (e.g. 5 students) • Oral presentation of the developed project (shared among students in the group) • Oral questions on the theoretical topics of the course to each student individually

Gli studenti e le studentesse con disabilità o con Disturbi Specifici di Apprendimento (DSA), oltre alla segnalazione tramite procedura informatizzata, sono invitati a comunicare anche direttamente al/la docente titolare dell'insegnamento, con un preavviso non inferiore ad una settimana dall'avvio della sessione d'esame, gli strumenti compensativi concordati con l'Unità Special Needs, al fine di permettere al/la docente la declinazione più idonea in riferimento alla specifica tipologia di esame.