The course aims to introduce students to the current challenges of working in business and organizations. Within the degree program in “Digital skills for Sustainable Societal Transition”, the course’s purpose is to develop the "human skills" of students and future workers in organizations. Students will be introduced to the broad theoretical apparatus derived from theories of organization and organizational behavior to understand their implications in terms of management. The course will be divided into three parts. The first part will introduce the topic of "people management," inclusive of concepts fundamental to the DISST degree program, including diversity management and motivation. The second part will focus on the group dimension ("group management") to understand the fundamentals of group behavior and leadership. In the third part, we will focus on "organizational structure," with emphasis on the topics of organizational culture, change management, conflict, and negotiation. Throughout the course, and particularly through group work, students will be challenged to think about the challenges that technological and digital development poses to work within an organizational context. They will be confronted to think about the consequences of digital transformation in the workplace and reflect on social responsibility issues.

1) Knowledge and understanding ability Develop a thorough knowledge of major organizational theories and organizational behavior theories; develop an understanding of the importance of management and organization in any business sector. 2) Capability to apply knowledge and understanding The course will provide the conceptual tools to face a method and critical approach to the complex and dynamic reality of working in the business and organizational world. Several examples and cases will be discussed in class to apply theoretical concepts and tools to practical situations 3) Capability to approach the subject in a critical manner Thanks to the group’s works that will be held in each lesson, students will be able to elaborate on personal reflections on the current transformations that the working context is facing. They will also be challenged to think about the consequences of digital transformation in the workplace and reflect on social responsibility issues. 4) Communication abilities The dialogue with the professor and among them will allow students to develop interaction and communication capabilities. Cases will be discussed in class in each lesson to enhance students’ participation. 5) Learning ability The course aims to develop the students’ self-learning abilities through individual activities and study. The Professor will provide students with numerous cases and materials for individual study of the topics discussed in class.

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Part 1: People management • Diversity in Organizations • Attitudes and Job Satisfaction • Personality and Values • Perception and Individual Decision Making • Emotions and Moods • Motivation Concepts • Motivation: From Concepts to Applications Part 2: Group Management • Foundations of Group Behavior • Understanding Work Teams • Power and Politics • Communication • Leadership Part 3: The Organization System • Foundations of Organization Structure • Organizational Culture • Human Resources Management - Policies and Practices • Change management and Stress Management • Conflict and Negotiation

As the second half of each lesson will include group discussion and debates, class participation is strongly recommended. The exam is composed of two parts and will partially differ for attending and non-attending students.

The course will include both theory and case discussion. The first part of each lesson will present the theoretical concept, while the second part will be addressed to case discussion. At the end of the course, students will present their work on the challenges that technological and digital development poses to work within an organizational context. Group essay and presentation will contribute to the final evaluation.

Robbins, P. R, Judge, T.A. 2022. Organizational Behavior. Updated Eighteen edition. Global edition. Pearson, UK. Specific files will be provided by the Professor with cases for class discussion

Slides;

Modalità di esame: Prova scritta (in aula);

Exam: Written test;

... The exam tests: • the knowledge and the understanding of the concepts and theories presented in the lectures; • the capability to use models and concepts to analyse and deal with organizational and managerial issues posed by the digital transformation The exam is composed of two parts and will partially differ for attending and non-attending students: • Attending students: o Group essay and presentation (30% of final evaluation): students will be asked to choose a topic to be developed for group work. The outcome of the group work will be a written essay of maximum 5 pages including references (times new roman 12). The essay will be handed in and presented in class by all group members using PowerPoint in the last lesson of the course. Evaluation will be given to the group and not to the single student. o Individual assessment (70% of final evaluation): 20 written multiple-choice questions on the theories and topics discussed in class (1 hour) • Non-attending students: o Individual essay (30% of final evaluation): students will be asked to choose a topic to develop for individual work. The outcome of the essay will be a written report of maximum 5 pages including references (times new roman 12). The essay will be handed in on the day of the individual assessment. The evaluation will be given to the single student. o Individual assessment (70% of final evaluation): 20 written multiple-choice questions on the theories and topics discussed in class (1 hour)

Gli studenti e le studentesse con disabilità o con Disturbi Specifici di Apprendimento (DSA), oltre alla segnalazione tramite procedura informatizzata, sono invitati a comunicare anche direttamente al/la docente titolare dell'insegnamento, con un preavviso non inferiore ad una settimana dall'avvio della sessione d'esame, gli strumenti compensativi concordati con l'Unità Special Needs, al fine di permettere al/la docente la declinazione più idonea in riferimento alla specifica tipologia di esame.