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Politecnico di Torino
Academic Year 2009/10
01CCXDR
Quality and Metrology
1st degree and Bachelor-level of the Bologna process in Mechanical Engineering - Vercelli
Teacher Status SSD Les Ex Lab Tut Years teaching
Bertagnolio Alberto       25 25 0 0 4
SSD CFU Activities Area context
ING-IND/16 5 B - Caratterizzanti Ingegneria meccanica
Objectives of the course
The aim of the course is to illustrates the general framework of management methodologies, standards and techniques employed to pursue the quality. Practical examples of real cases will be presented in order to transfer managerial ability to deal with quality problems.
Expected skills
Skills in implementing the main techniques of quality management and statistical process control (SPC).
Prerequisites
Knowledge of topics covered in Mathematical Analysis I, Statistics and manufacturing technologies.
Syllabus
The meaning of quality and quality improvement in a business environment.
A brief history of quality methodologies.
Quality Terminology and ISO 9000:2000.
Quality management and quality management systems.
Managerial approach to data management.
General metrology and uncertainty concepts, instrumentation overview and applications, instrument evaluation procedures, reference measurement systems.
Error and Uncertainty.
Statistical Process Control.
Control charts: statistical basis, control charts for variables, control charts for attributes, choice of sample size and sample frequency. Operating characteristic function. Process capability analysis.
Laboratories and/or exercises
Numerical applications of lectures' themes. Students will analyze numerical data provided by teacher on a PC by using Minitab or Excel software.
Bibliography
G. Barbato, 'Misurare per decidere', Societą Editrice Esculapio, Bologna 2002.
D. C. Montgomery, 'Controllo statistico della qualitą', McGraw-Hill 2006.
Vicario Levi - Calcolo probabilitą e statistica ingegneria, Editrice Esculapio - Progetto Leonardo,1998.
Revisions / Exam
Written exam and discussion of survey did by each student during the practical lessons.

Programma definitivo per l'A.A.2009/10
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