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Politecnico di Torino
Academic Year 2009/10
01FNDDS
Quality Management Techniques
Master of science-level of the Bologna process in Mechanical Engineering - Vercelli
Teacher Status SSD Les Ex Lab Tut Years teaching
Maisano Domenico Augusto Francesco ORARIO RICEVIMENTO A2 ING-IND/16 30 20 0 0 2
SSD CFU Activities Area context
ING-IND/16 5 B - Caratterizzanti Ingegneria meccanica
Objectives of the course
The aim of the course is to enhance the basic concepts acquired during the Bachelor's degrees. The course is focused on quality management techniques in product/process design and in acceptance sampling.
Expected skills
At the end of the course the student will be able to integrate with application contexts in which the main techniques for quality product/process design, such as QFD ' Quality Function Deployment, FMEA ' Failure Modes and Effects Analysis and acceptance sampling plans are implemented.
Prerequisites
Basic knowledge of Mathematics, Statistics, Metrology, Statistical Process Control and Production Technologies are required.
Syllabus
Quality product/process design tools
Quality Function Deployment (QFD).
Benchmarking techniques.
Failure Modes and Effects Analysis (FMEA).
Statistical Process Control (SPC).
Acceptance sampling.
Acceptance sampling for attributes (single-sampling plans, double-sampling plans, multiple-sampling plans, rectifying inspection, chain sampling) .
Military Standard 105E.
Acceptance sampling by variables
Laboratories and/or exercises
Class exercises. Case study analysis.
Bibliography
F. Franceschini, QUALITY FUNCTION DEPLOYMENT, Il Sole 24 Ore, Milano 2001.
D. C. Montgomery, INTRODUCTION TO STATISTICAL PROCESS CONTROL, J. Wiley, New York 2001.
D. C. Montgomery, CONTROLLO STATISTICO DI QUALITA' (2a edizione), McGraw-Hill, 2005.
F. Franceschini, M. Galetto, ESERCIZI DI GESTIONE INDUSTRIALE DELLA QUALITA', CELID, Torino 2003.
Revisions / Exam
Written test. Oral exam (in teacher discretion).

Programma definitivo per l'A.A.2009/10
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