Student guide 2014 - 2015 (ord. D.M. 270/04)

The Guarantor of Students is appointed by the Didactic Joint Committee as a contact for the task of ensuring student. He/she is chosen among the University professors not being part of the Committee.
The Guarantor of Students, on the basis of the reports received by the students and following the necessary inquiries, proposes to the competent bodies appropriate action and reports to the Committee.
For matters involving personal privacy issues, the Guarantor of Students reports directly to the Rector. The Guarantor is appointed by the Didactic Joint Committee as prescribed by the Statute. About the reports by the students, the Guarantor has established the following procedure: students should write a message by email to garante.studenti@polito.it specifying the problem to be examined, or write a traditional letter with the same content at:
Garante degli Studenti
Comitato Paritetico per la Didattica,
Politecnico di Torino
Corso Duca degli Abruzzi, 24
10129 - Torino

The traditional letter and the e-mail must be signed and must include the necessary references so that the Guarantor can get in touch with the writers.

The e-mail must not contain attachments; the matter must be completely written in the text of the message; any additional documents, such as spreadsheets with the collection of signatures, must be sent or delivered to the office of the Didactic Joint Committee and shall contain a reference to the e-mail sent (sender, date and time).

The Guarantor receives written reports only and is not available for phone calls; if the need arises, the Guarantor will get in contact by letter or telephone with the writer or the representatives of the writers.

The Guarantor shall take all appropriate action to preserve, where possible, the personal privacy of students who decide to go to him. Every message will be filed and will remain available for further actions useful to other students who are in the same situations.

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